We usually ship out within the day itself (before 11am) or next working (after 11am) after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appears in the tracking system.
It is the customer’s responsibility to arrange a receiver for the shipment. NutriBrownRice.com will ensure that we ship to the correct address supplied to us during the checkout process. It is advisable to consider having work/ office address as receiving address over residential address. Please ensure the shipping address given is correct and accurate. We are not responsible for any inaccurate information. Do leave your mobile number upon check out for our delivery notice.
Upon confirmation of payment, the delivery may take within 5 working days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 7-14 working days. We ship every day except Saturday, Sunday and Public Holiday.
The maximum delivery weight will be 30kg with our Easy Parcel logistic partner.
We ship directly from our Penang factory throughout Malaysia including Sabah and Sarawak.
The shipping cost for Peninsular Malaysia is RM6.00 flat rate or free shipping for minimum of RM50 purchase and <5kg in total shipping weight.
For Sabah, it is from RM13.90 onward and Sarawak from RM17.60 onward, kindly refer to Easy Parcel. Shipping charges are quoted based on weight or order quantity and will be calculated during checkout.